Privacy Policy
This policy explains how PAXAR Solutions handles personal information submitted via this website or by email.
Effective date: 9 January 2026
What we collect
We collect information you choose to provide, including your name, organisation, email address, phone number, and the contents of your message. If you contact us by email, we receive the same information contained in your email.
How we collect information
Information is collected when you submit an enquiry through the contact form, request a review or consultation, or email us directly.
How we use information
- To respond to your enquiry and provide the assistance you requested
- To arrange meetings or follow-up you ask for
- To keep internal records of communications for continuity and governance
What we do not do
- We do not sell personal information
- We do not add people to marketing lists by default
- We do not publish client identifiers without explicit permission
Disclosure to third parties
We may use third-party service providers to operate this website and email, such as hosting and email routing providers. These providers may process information as part of delivering their services to us. We do not disclose personal information to third parties for marketing.
Data security
We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure. No internet transmission is completely secure, but we apply practical safeguards appropriate to a small consultancy.
Retention
We retain enquiry information for as long as needed to respond, support follow-up you request, and maintain reasonable business records. We may delete or de-identify older communications when they are no longer required.
Access and correction
You can request access to, correction of, or deletion of personal information we hold about you. To make a request, email info@paxarsolutions.com.
Cookies and analytics
This site is designed to function without requiring tracking for marketing. Hosting providers may generate basic server logs (for example, IP address and request time) for security and reliability.
Complaints
If you have a privacy concern, contact us first so we can address it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
PAXAR Solutions
Melbourne, Victoria, Australia
info@paxarsolutions.com